right of withdrawal
The customer can revoke his contractual declaration within two weeks without giving reasons in text form (e.g. letter, e-mail) or by returning the goods, unless the customer has acted in the exercise of his commercial or independent professional activity (orders by entrepreneurs). The period begins at the earliest with receipt of the goods and these instructions. To meet the deadline, it is sufficient to send the revocation or the goods in good time.
The revocation must be addressed to:
ICF International Coiffure Franchising GmbH
Immermannstraße 51
40210 Düsseldorf
Fax: 02 11 – 56 66 790
shop@modshair.de
Consequences of revocation:
In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If the customer is unable to return the service received in whole or in part or only in a deteriorated condition, the customer may be required to pay compensation. This does not apply if the deterioration of the goods is solely due to their inspection, as the customer would have been able to do in a shop, for example. In addition, the customer can avoid the obligation to pay compensation by not using the goods as if they were his own property and refraining from doing anything that impairs the value of the goods, e.g. goods in their original packaging. Goods that can be shipped must be returned at the risk of ICF GmbH. The customer must bear the costs of returning the goods. Obligations to reimburse payments must be fulfilled within 30 days of sending the cancellation notice.
end of the cancellation policy